FREQUENTLY ASKED QUESTIONS - FAQ

  1. What are the differences between Hoe Hin White Flower Embrocation and Fuzai 239?
    Answer: Fuzai 239, also named Hoe Hin White Flower Embrocation (Floral Scented), has similar major ingredients as Hoe Hin White Flower Embrocation , but is less concentrated than the traditional formula with an added fragrance to provide consumers with greater choice options.
  2. Can we intake Hoe Hin White Flower Embrocation ?
    Answer: No, Hoe Hin White Flower Embrocation is for external applications only.
  3. What are the functions of Hoe Hin Strain Relief?
    Answer: Hoe Hin Strain Relief can temporarily relieve minor aches and pain associated with sprain and strain of joint and muscle temporarily; it can also be applied before or after strenuous / sport activities.
  4. Are there any differences between Hoe Hin White Flower Ointment and Hoe Hin White Flower Embrocation ?
    Answer: The major ingredients and indications of Hoe Hin White Flower Ointment is similar to Hoe Hin White Flower Embrocation . Hoe Hin White Flower Ointment contains both Vaseline and beeswax, thus making a single application of the ointment is longer lasting on the skin.
  5. Where can I buy Hoe Hin products in Hong Kong?
    Answer: Hoe Hin Products (including Hoe Hin White Flower Embrocation ( Pak Fah Yeow ), Fuzai 239, Hoe Hin Strain Relief and Hoe Hin White Flower Ointment are now available in major personal care chain stores, supermarkets or drugstores in Hong Kong.
  6. Where can I buy Hoe Hin products outside Hong Kong?
    Answer: Hoe Hin products are now available in the following countries, they are: Hong Kong SAR, China, Mainland China, Macau SAR, China, Korea, Philippines, Indonesia, Malaysia, Thailand, Myanmar, Cambodia, Vietnam, Singapore, Holland, Australia, Canada and USA. Please click here to contact our local sole distributors for details.
  7. Why Hoe Hin White Flower Embrocation carries various product packaging and export to overseas markets?
    Answer: All the information in relation to the product formula & usages printed in the packaging materials have to be comply with the local labelling requirements for respective markets, hence, contents in the packaging might vary for different markets.
  8. There are two packaging box colors for Hoe Hin White Flower Embrocation (blue and green ones) in Hong Kong, are they the same and what are their differences?
    Answer: The product and contents of both color packaging are the same. However, the different colored packaging boxes are for size identification only. The blue packaging ones are 20ml and 5ml while green ones are 10ml and 2.5ml.