Welcome to website of Hoe Hin Pak Fah Yeow Manufactory Limited. To ensure a safe, enjoyable environment for all of our users, we have established our Terms of Use. They spell out what you can expect from us and what we expect from you. Please note that by accessing any area of this website (including domains which owned by Hoe Hin Pak Fah Yeow Limited or “the Company”), you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.

Any reference in these Terms of Use to the above shall include reference to Hoe Hin Pak Fah Yeow Manufactory Limited and their respective employees and agents.

Use of Site

This site may currently be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); the Company reserves the right (but without the obligation or liability) to prohibit or remove any such material.

Resale Purpose is Not Permitted

All products sold are for customers’ use only and shall not be commercially resold. The Company may refuse any purchasing order which it suspects is for commercial resale.


The site and its content are provided on an update as is basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). This website is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on this website. It is your responsibility to evaluate the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products.

Although this website uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.

Indemnity and Limitation of Liability

You agree to indemnify, defend and hold harmless the Company from and against all losses, expenses, damages and costs (including reasonable legal fees) arising from any breach of these Terms of Use or any other activity by you in connection with your use of the site. You further agree that the Company shall not be held liable howsoever for your use of the site and you agree to waive all claims that you may have against the Company for any loss or damages you may sustain in connection with your use of the site. In the event that this disclaimer is unenforceable, the total liability of the Company, if any, for losses or damages shall not exceed the fees you paid for the particular service or product upon which liability is based.

Links to other sites

Occasionally, this website may make available a link to a third party’s web site. These links will let you leave this website. The linked sites are not under the Company’s control and the Company is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. The Company is not responsible for webcasting or any other form of transmission received from any linked site. This website provides the links only as a convenience. The Company does not endorse the site or its use or contents.


The Company may terminate or suspend your access to all or part of the site, without notice, for any conduct that the Company, in its sole discretion, believes is in violation of any applicable law or is harmful to the Company or a third party.


This website may deliver notices to you by means of electronic mail, a general notice on this website or by post. You may give notice to us at any time by means of electronic mail to info@whiteflower.com.hk or by post to the following address: 11/F, The Sun’s Group Centre, 200 Gloucester Road, Wan Chai, Hong Kong.

Modification of Terms

These Terms of Use (including the Order Terms contained below) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.

Governing Law

These Terms of Use (including the Order Terms contained below) shall be governed by and construed in accordance with the laws of Hong Kong. You irrevocably agree that the courts of Hong Kong shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the Order Terms.

Our Privacy Policy

You agree to our use of information about you as described in our privacy policy.

Privacy policy

This website is strongly committed to protecting your privacy. We use the information we collect on the site to help us both add more products and services relevant to you and to ensure that your shopping experience with us is an enjoyable and personalized one. Please read on for more details on our privacy policy and practices that we apply to our collection, storage and use of personal data information relating to our members and customers:

Our Pledge

We pledge to meet fully in complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

What information do we collect, and how do we use it?

We collect information about you in order to provide you with personalized information that we believe you will find valuable.

We use cookies in order to improve your shopping experience when you visit this website. Cookies are small pieces of information that your web browser stores on your computer when you visit a website. Our cookies let us personalize your visits to this website and recognize you when you return. We use the information collected to help us to add products and services which may be more relevant to your interests.

Most browsers automatically accept cookies. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser. If you disable cookies, you will not be able to shop at this website but will still be able to visit selected areas of the site.

Membership information

Our members enjoy many privileges, including newsletters, participation in special offers and promotions and streamline shopping. Over time we will be expanding membership benefits to include personalized services on the site and possibly free product samples and other special benefits. When you join this website, we need to know your name, email and mailing addresses, and we request that you complete the profile survey in order to allow us to serve you better.

Ordering information

When you place an order with this website, you will be asked to provide details such as credit card number and shipping address. This allows us to process and fulfill your order and to notify you of your order status.

Newsletters and Email Promotions

We use email to communicate news and special promotions to our members. If you’d rather not receive these messages, you can choose to do it in “My Account”.


When you click on links and/or ad banners that take you to either third-party web sites or affiliated sites, you will be subject to the privacy policies of those parties. Whilst we support the protections of privacy on the internet, we cannot be responsible for the actions of parties outside our web domain.

Protection of Information.

This website is committed to protecting your privacy. We secure your personal information (including your name, email and mailing address, phone number, credit card information and purchase history) safe and all your ordering information is protected during transmission by using the Secure Sockets Layer (SSL), which encrypts the information that you input so it can’t be read in transit. In addition, the customer data we collect is protected against unauthorized access. We may contact you to verify the accuracy of the information supplied when opening your account.

Access and update of Information

You may access, update, correct or request a copy of your personal information held by us any time by e-mailing to info@whiteflower.com.hk. We may take reasonable steps to verify your identity before granting access or permitting corrections to your information. Please note that we will not retain your information longer than necessary.

Sharing of Information

All personal information you give us is kept confidential and protected. We may also provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personal information that uniquely identifies an individual. Currently, we do not sell, trade, give away or rent your personal information to others. We may decide to do so with trusted third-party partners in the future, but you can instruct us not to. We will not sell or disclose any information that identifies you to a third party without your approval with the exception of the following purposes:

  1. Any agent, contractor or service provider who provides administrative, order processing, payment clearing, credit reference, debt collecting or other services necessary to the operation of our business;
  2. Any other person or organization who are bound by confidentiality agreements with us; and
  3. Any person to whom we are, in our belief in good faith, under an obligation to make disclosure as required by any applicable law.

Your consent

By using our website, you consent to the collection and use of this information in a manner consistent with these privacy guidelines. If we decide to change our privacy policy, we’ll post those changes on this page, so you’ll always be aware of what information we collect, how we use it and under what circumstances we’ll disclose it.

Further Information

If you have questions about this statement, please contact one of our customer care representatives. You may contact our customer service representatives by calling at (852) 2881 7713 (Working hours: Hong Kong Time 9:15am to 5:30pm Monday-Friday, or e-mail info@whiteflower.com.hk).