Committed to Quality
In order to ensure competitiveness due to the dynamic and ever changing environment, the Company has identified the need to continuously monitor and improve the quality of its products. As such, strong efforts are in force to establish a quality system, based on requirements set forth by the ISO9002: 1994(E) and subsequently upgraded to ISO9002 (certified in 1999) and ISO9001:2008 (certified in 2010). Since 2010, the Company has continuously improved in its quality system and ISO certification with the latest upgrade to ISO9001:2015 certificate in 2019. The core of our quality policy is based on providing quality and reliable products including premium items carrying corporate identity, exceeding 90% on-time delivery service and our commitment to civic responsibility.
The Company was first awarded the Good Manufacturing Practice (GMP) certificate issued by the Therapeutic Goods Administration from the Department of Health in Australia in 1996 and has maintained such certification throughout.
Furthermore, the Company received the Hong Kong Q-Mark certification for its White Flower Embrocation and Hoe Hin Strain Relief products in 2000 and 2002 respectively as recognition for excellence in product quality. The Company has been continuously awarded this certificate annually. Following this, the award of Good Manufacturing Practice in respect of Proprietary Chinese Medicines (GMP-pCm) granted by the Chinese Medicines Council of Hong Kong was received in 2006 and such certification has been continuously renewed.